Frequently Asked Questions

COVID-19 (Coronavirus Disease 2019)  ‘Circuit Breaker‘ Measures

Business Hours:

We are Open Daily 

Monday – Sunday: 10.00am to 7.00pm

Kindly note that as part of our Safe Management Measures, health declarations and temperature taking will be conducted

We will strive towards serving you in the timeliest manner, and seek your kind understanding should there be any delays.

Customer are advised to make payment via electronic platform (eg: internet or mobile banking such as PayNow or FAST Transfer)

To speak to our staff please call @ 6509 0111

For Loan please apply at @

In addition, in view of the unprecedented impact of Covid-19, we understand that some individuals will face challenges in meeting their financial obligations.
As such, we will invite all affected clients to discuss your specific situation with us, for consideration to possibly work out an alternative repayment to tide over this period.
Trillion Credit Solutions would like to take this opportunity to thank you for your continued support. We hope that we can be of assistance during this trying period, and let us all pass this ordeal together.
please kindly refer to COVID-19-Assistance-Schemes

How much can I apply?

Borrower’s annual income Singapore Citizens and Permanent Residents Foreigners residing in Singapore
Less than $10,000



At least $10,000 and less than$20,000  


At least $20,000 6 times monthly income 6 times monthly income
  • Borrow an amount you need and are comfortable to pay within the loan tenure.

Can I apply for a loan after my existing loan is fully settled?

Yes, you may do so after you make your payment via fund transfer/cash deposit for your loan to our bank account.
Note: All loan with us is subject to approval. You have to fill up the application form again for us to check for approval together with your supporting documents.

Can I apply for a new loan immediately after I fully settled with a cash payment?
No, you need to fully settle the loan via fund transfer/cash deposit to the bank.

If I settle my loan with cash over the counter, when can I apply again?
You can apply again on the next working day.

How to use the Cash Deposit Machine at Bank?

2.Select a Language (ENGLISH)
3.Select type of account you wish to deposit (Choose DBS AUTOSAVE/CURRENT)
4.Enter Account Number (066-XXXXXX-7)
6.Enter your phone number
7.Place your cash into the machine and select START
8.Take the receipt & send us via WhatsApp

Using of Singtel Dash Transfer Services?
With effect From 11March2019, Singtel Dash had stopped this services. Please do not top-up dash to repay your loan.

How to apply for a Domestic worker loan?
You only need a valid work permit.

How to apply for Foreigner loan?

  • Latest 3 month pay slip
  • Work permit, Valid Work Pass (S-Pass or Employment Pass)
  • A Latest Bill stating your residential address (etc: Bank Statement, Utilities Bill, Mobile Bill, Dormitory Card, HR Letter)

What is your operation hours?
Monday to Sunday: 10am to 7pm

Are you open on Public Holidays?
Yes, we open daily.

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