Advisory on Scam Calls as Government Officials and/or Officers from organizations in the Moneylending Industry.

Dear Valued Customers, Licensed Moneylenders are regulated by the Registry of Moneylender which is under the purview of the Ministry of Law, and here is an important message from them:

The Ministry of Law (“MinLaw”) has been alerted to scam calls received by members of the public from callers claiming to be from MinLaw officer, or to be an employee of either Credit Bureau (Singapore) Pte Ltd (“CBS”) or the Moneylenders Credit Bureau (“MLCB”).

The callers would make false claims to call recipients including the following:
The recipient has outstanding loans with moneylenders;
The recipient has unpaid interest owed to moneylenders;
There were suspicious activities reflected in the recipient’s MLCB records; and/or
The recipient is being investigated by MinLaw for involvement in fraud or money laundering offences.

In some instances, following the call, the recipient may receive falsified documents resembling official documents from the authorities via WhatsApp message, and/or be asked to divulge personal bank account details or handover payment in cash.

Please take important notice that:

Recipients of such scam calls are advised to exercise caution and not share personal details unnecessarily.
MinLaw will not ask a member of public to make any payment to an officer.
If in doubt about the authenticity of any calls from MinLaw officers, please contact MinLaw via the online enquiry form at https://eservices.mlaw.gov.sg/enquiry/ or call the MinLaw hotline at 1800 2255 529.
If there are queries concerning CBS or the MLCB, please call 6565 6363 or 6335 3897 respectively.

For scam-related advice, please call the National Crime Prevention Council’s ScamShield helpline at 1799 or visit www.scamshield.gov.sg.

Additionally, the police have also received several reports of Government Official Impersonation Scam (GOIS) featuring the impersonation of banks and government officials since early March 2025.
The victims are commonly convinced to hand his/her cash, jewellery, and/or bank cards to an agent of a supposed “Police Officer” for investigation purposes. In some instances, the victim is instructed to purchase gold bars before parting them to an agent of the scammer.

To play our part in spreading the message to combat scams, Trillion Credit would like to reshare the police message that:

Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call.
Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.
Learn about the latest scam updates at scamshield.gov.sg.

If you observe any suspicious behaviour, please alert your nearest Neighbourhood Police Centre.
If you have any information relating to such crimes or are in doubt, please call the Police Hotline at 1800-255-0000, or submit it online at www.police.gov.sg/i-witness. All information will be kept strictly confidential.
If you require urgent Police assistance, please dial ‘999’.

Let us all play our part in hopes that our cooperation can prevent further scams and protect vulnerable members of our community.

Disclaimer: Trillion Credit has made every attempt to ensure the accuracy and reliability of the information provided on this website. However, the information is provided “as is” without warranty of any kind.
Trillion Credit does not accept any responsibility or liability for the accuracy, content, completeness, legality, or reliability of the information contained on this website.